I’ve imported French (fr) Intercom articles, which are visible in Featurebase but do not appear in multiple article selectors:
The Support Messenger Home Card “Search Articles” configuration
Also when creating a survey with type “Featurebase Post”.
This indicates that article search/filtering is using the en locale instead of the correct fr locale across multiple contexts, not just Home Cards, causing non-English articles to be excluded.
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Completed
Helpdesk
Translations
10 months ago

Baptiste Lorreyte
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Completed
Helpdesk
Translations
10 months ago

Baptiste Lorreyte
Get notified by email when there are changes.