Allow including metadata for tickets, when they're submitted via Messenger widget

When users submit a ticket via Messenger widget - it would be insightful, when any metadata could be included with the ticket - i.e. URL, or other platform related data that would make the resolution more simpler due to additional info.

Post type
✨ Other
What part of support platform?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

2 days ago

Author

Tommy Giesbrecht

Subscribe to post

Get notified by email when there are changes.