Disclaimer: It’s currently only downloadable for iOS, but will be available for Android in a couple of days (we’ll post a comment to notify you).
Feel free to reply to this thread with any issues you encounter. :)
Simon Hoffmann
•
Oct 1, 2025
I just tried it and unfortunately it’s buggy. I used Google Sign In and when I open the app now an in app Browser appears. If I close that Browser I get stuck on an endless loading screen where I can’t do anything. Or is supposed to be like this (which would be weird)?
Bruno H
Team•
Oct 1, 2025
Hey Simon, thanks for letting me know. I am looking into this now.
Bruno H
Team•
Oct 1, 2025
Just tried to replicate this @Simon Hoffmann but could not. I would be immensely grateful if you could reply with a screen recording of the issue to this thread or send it to our live chat/email at support@featurebase.app
Simon Hoffmann
•
Oct 1, 2025
Here you go :)
Bruno H
Team•
Oct 1, 2025
I see, trying to get this resolved within the next few hours for you. I will keep you posted through this thread.
Simon Hoffmann
•
Oct 1, 2025
No worries, I have no urgent need for it. Just wanted to help out :)
Bruno H
Team•
Oct 1, 2025
Thanks a lot! :)
A fix is now live for it - there was an issue when the phone’s default language was not English.
Please let me know if you still run into any issues.
Simon Hoffmann
•
Oct 2, 2025
Works! Thanks!
Markus Palm
Team•
Sep 8, 2025
Pinned
Just a quick update - the app is currently under review in the App Store and should be available starting this week.
We’ll keep you updated here. :)
Fahad
•
Sep 8, 2025
Oh, that is wonderful news!
Helen Shevchuk
•
Sep 8, 2025
great news!
Bruno H changed status to In Progress
Team•
Jun 16, 2025
Hey everyone,
Thanks for the feedback on this! We're currently working on a mobile app and expect to have something ready for you all in the coming weeks. Stay tuned.
versteckmich.de
•
Aug 12, 2025
Awesome!!!
Mikel from Gorelo
•
Jun 16, 2025
This is the only thing stopping us from adopting the Chat feature. Something super basic like the Intercom one is fine here.
Fahad
•
Jun 15, 2025
We are a small team and serving B2B, so having the ability to respond to customers on the go is very important for us.
WhatsEra
•
Jul 2, 2025
Mobile app is an important for us, because we can’t be on system all the time
Disi
•
Aug 13, 2025
The mobile version is absolutely essential!
Let's implement it as soon as possible.
Alex Zub
•
Sep 8, 2025
100% needed, this stops us from being to adopt the Chat widget. We’re a small team and can’t possibly always be online / too easy to miss someone’s message
Log in to comment and vote
Comments21
Oct 1, 2025
PinnedHey everyone!
Super excited to finally launch the Featurebase Mobile App to bring the speed and power of Featurebase’s support inbox to your pocket. 🚀
Download on IOS (Featurebase Mobile)
Disclaimer: It’s currently only downloadable for iOS, but will be available for Android in a couple of days (we’ll post a comment to notify you).
Feel free to reply to this thread with any issues you encounter. :)
Simon Hoffmann
Oct 1, 2025
I just tried it and unfortunately it’s buggy. I used Google Sign In and when I open the app now an in app Browser appears. If I close that Browser I get stuck on an endless loading screen where I can’t do anything. Or is supposed to be like this (which would be weird)?
Bruno H
Oct 1, 2025
Hey Simon, thanks for letting me know. I am looking into this now.
Bruno H
Oct 1, 2025
Just tried to replicate this @Simon Hoffmann but could not. I would be immensely grateful if you could reply with a screen recording of the issue to this thread or send it to our live chat/email at support@featurebase.app
Simon Hoffmann
Oct 1, 2025
Here you go :)
Bruno H
Oct 1, 2025
I see, trying to get this resolved within the next few hours for you. I will keep you posted through this thread.
Simon Hoffmann
Oct 1, 2025
No worries, I have no urgent need for it. Just wanted to help out :)
Bruno H
Oct 1, 2025
Thanks a lot! :)
A fix is now live for it - there was an issue when the phone’s default language was not English.
Please let me know if you still run into any issues.
Simon Hoffmann
Oct 2, 2025
Works! Thanks!
Markus Palm
Sep 8, 2025
PinnedJust a quick update - the app is currently under review in the App Store and should be available starting this week.
We’ll keep you updated here. :)
Fahad
Sep 8, 2025
Oh, that is wonderful news!
Helen Shevchuk
Sep 8, 2025
great news!
Jun 16, 2025
Hey everyone,
Thanks for the feedback on this! We're currently working on a mobile app and expect to have something ready for you all in the coming weeks. Stay tuned.
versteckmich.de
Aug 12, 2025
Awesome!!!
Mikel from Gorelo
Jun 16, 2025
This is the only thing stopping us from adopting the Chat feature. Something super basic like the Intercom one is fine here.
Fahad
Jun 15, 2025
We are a small team and serving B2B, so having the ability to respond to customers on the go is very important for us.
WhatsEra
Jul 2, 2025
Mobile app is an important for us, because we can’t be on system all the time
Disi
Aug 13, 2025
The mobile version is absolutely essential!
Let's implement it as soon as possible.
Alex Zub
Sep 8, 2025
100% needed, this stops us from being to adopt the Chat widget. We’re a small team and can’t possibly always be online / too easy to miss someone’s message