More Workflow triggers
Workflows should support the following triggers:
When customer visits a page (exists)
When customer opens a new conversation in the Messenger (exists)
When customer clicks a website element
When customer sends their first message
When customer sends any message
When teammate sends any message
If teammates changes the conversation state
If teammates changes the conversation team assignment
If customer has been unresponsive
If teammate has been unresponsive
When teammate adds a note
- Post type
- 💡 New feature
- What part of Help Desk?
Status: Completed
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