Workflows should support the following triggers:
When customer visits a page (exists)
When customer opens a new conversation in the Messenger (exists)
When customer clicks a website element
When customer sends their first message
When customer sends any message
When teammate sends any message
If teammates changes the conversation state
If teammates changes the conversation team assignment
If customer has been unresponsive
If teammate has been unresponsive
When teammate adds a note
Please authenticate to join the conversation.
Completed
Support platform
5 months ago

Markus from Featurebase
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Completed
Support platform
5 months ago

Markus from Featurebase
Get notified by email when there are changes.