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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Push notifications arrive from the Featurebase app but no sound is played, regardless of whether the app is open or closed.Device and app notification settings are enabled, and the issue affects all inbound events (chat/messages).iPhone 16 running iOS 26.1

Featurebase

No notification sound on iOS (iPhone 16, iOS 26.1) even though push notifications arrive

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