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Universal Roadmap

Follow the development progress of our Support platform:

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Helpdesk

Follow the development progress of our Feedback product:

Feedback module

Follow the development progress of our Help Center product:

Follow the development progress of our Changelog product:

Outbound

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Integrations

Example tag

Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Send email and desktop notifications to eligible admins when a support ticket is made, respecting each admin’s existing notification preferences and assignment rules.Currently, ticket creation sends a confirmation to the customer but does not trigger admin activity notifications.

Featurebase

Notify admins when a new support ticket is created

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