One-way multi-tenant Ticket visibility - company-based ticket visibility for Partners
I want to be able to set up a one-way visibility flow where a Partner (associated with multiple companies) can see all tickets created by a Customer (associated with one of those companies), but the Customer cannot see tickets created by the Partner.
This would likely involve the ability to select a specific company context when creating a ticket and having visibility rules that respect hierarchical or multi-company relationships.
- Post type
- 💡 New feature
- What part of Help Desk?
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