I want to be able to set up a one-way visibility flow where a Partner (associated with multiple companies) can see all tickets created by a Customer (associated with one of those companies), but the Customer cannot see tickets created by the Partner.
This would likely involve the ability to select a specific company context when creating a ticket and having visibility rules that respect hierarchical or multi-company relationships.
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In Review
Help Desk
29 days ago

Klara Fall
Get notified by email when there are changes.
In Review
Help Desk
29 days ago

Klara Fall
Get notified by email when there are changes.