We currently use helpscout and they have a nice option to open a specific knowledge base article using various display styles: modal, in the messenger, etc.
Read more here:
https://developer.helpscout.com/beacon-2/web/javascript-api/#beaconarticle
This allows us to surface relevant help articles directly within our product, one-click away.
It is a must have for us before we can migrate our help center to Featurebase.
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In Review
Help Center
Migrations
3 days ago

Mathias Le Scaon
Get notified by email when there are changes.
In Review
Help Center
Migrations
3 days ago

Mathias Le Scaon
Get notified by email when there are changes.