Option to toggle full/raw (un-parsed) email version
When communicating via email in inbox, then the email parser will try to limit non-contextually relevant content - i.e. footer.
Sometimes the footer includes relevant information or the email thread has information inside that is needed to access.
Solution
For that scenario it would be helpful to have a toggle button (i.e. three dots …) inside the message to ‘View full email‘ that would expand and display full, un-parsed email.
- Post type
- 💡 New feature
- What part of Help Desk?
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Comments1
Jun 16, 2025
PinnedThis is live now!
You can view the full email by hovering on the email icon in the bottom left and clicking “View raw email”.