Push messages from inbox as private comments on behalf of users to feature requests

Pretty often, users can describe their use case in Messenger about an existing feature request, and it would be awesome if I had 3 dots that I could click to add a sepecific message as a private comment to a post on behalf of the customer.

Also, upvoting users via inbox to feature requests should enable adding private comments with it, similarly to the Zendesk and Hubspot integrations.

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

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Upvoters
Status

Completed

Board

Support platform

Date

10 months ago

Author

Markus from Featurebase

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