Workload monitoring dashboard

I want a dedicated Queue Monitoring Dashboard that provides a single, real-time view of all pending tickets, including metrics like current queue size and wait times, to help manage support volume more effectively.
Post type
πŸ’‘ New feature
What part of Help Desk?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Help Desk

Date

About 2 months ago

Author

vidhya

Subscribe to post

Get notified by email when there are changes.