Quick links for customer attributes – dynamically link to other tools from the Inbox

It would be great to be able to see and have dynamic links on the user attribute tab, based on the user you’re talking with.

Some examples of what we’d like to do:

  • Link to a customer’s Stripe billing profile using their email or user ID.

  • Open a customer-specific Retool dashboard with pre-filled query parameters.

  • etc.

This would help admins quickly access relevant external tools without manually looking things up.

Post type
💡 New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

9 months ago

Author

Markus from Featurebase

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