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Please tell us what we can do to make Featurebase the best product for you.

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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want to be able to reopen a closed conversation using a workflow action, or have a workflow-triggered message (like an automated reply or internal note) automatically reopen the conversation. This would help in automating follow-ups or re-engaging with closed threads without manual intervention.

Featurebase

Reopen closed conversation via workflow action

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