Replace random user name with their email after it's been provided in chat

When a visitor provides an email via chat, the random user name is not relevant anymore and can complicate the communication.

Suggestion

Replace random placeholder user name with their email after it's been provided in chat

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

8 months ago

Author

Thomas Wojtowicz

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