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Restrict users to one active conversation at a time

Helpdesk

Do not let the same user open multiple conversations at the same time. Opening several conversations in parallel wastes AI credits and adds to the workload. This is seen as a basic feature that should be quick to implement.

Post type
💡 New feature
What part of Help Desk?
Posted by An Anonymous User ·
1 comment

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Comments1

  • PipFarm Team

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    Nov 12

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    Merged request

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    1 vote

    Enforce single active conversation per user

    Enforce one conversation per person: do not let the same user open multiple conversations at the same time. This wastes Fibi credits and adds to the workload.