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Reusable Workflows

Manage Workflows more efficiently by linking them together and reusing the content.

Post type
💡 New feature
What part of Help Desk?
3 comments

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Comments3

  • Andrew

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    Sep 3

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    Merged request

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    1 vote

    Allow invoking/starting another workflow from a workflow step

    Add a step/action type in the workflow builder that can trigger or delegate to another workflow.

    This will allow teams to split massive workflows into smaller, modular sub-workflows.

  • Andrew

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    Sep 3

    I’ve added one comment before, but actually now that I implemented our flow – this feature is almost a must have. The more steps a flow has, the slower web app becomes. I need to wire a couple of last steps together, and just connecting them takes literally 2 minutes because of how slow the editor becomes.

  • Andrew

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    Jan 1

    I am also looking forward to this. In our apps I have about 4 common queries which can be automated without AI by about 90%. However, It means a very long single flow without an ability to split it into sub flows :)