Screen sharing and taking control of a customer's screen

essentially the ability for a support agent to:

  • See what the customer is seeing (screen share)

  • Take over/control the customer's screen remotely to help them directly

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

3 days ago

Author

Tobias Ritlov

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