I am aware of the “Prevent replies after you close a conversation” setting, but it is global. I would like to give folks the option to respond in the existing conversation overall, but to be able to mark a specific conversation or conversations as fully closed. It could prevent specific tickets from continuing to be a jumbled mess if they touch on many different topics.
Please authenticate to join the conversation.
In Review
Helpdesk
22 days ago

Danny Schaffer
Get notified by email when there are changes.
In Review
Helpdesk
22 days ago

Danny Schaffer
Get notified by email when there are changes.