I am aware of the “Prevent replies after you close a conversation” setting, but it is global. I would like to give folks the option to respond in the existing conversation overall, but to be able to mark a specific conversation or conversations as fully closed. It could prevent specific tickets from continuing to be a jumbled mess if they touch on many different topics.
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In Review
Helpdesk
2 days ago

Danny Schaffer
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In Review
Helpdesk
2 days ago

Danny Schaffer
Get notified by email when there are changes.