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Please tell us what we can do to make Featurebase the best product for you.

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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

We already have a “<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://help.featurebase.app/en/articles/0496161-prevent-replies-after-you-close-a-conversation">prevent visitors from replying to closed conversations</a>” setting for the Messenger, but there should also be a separate option for tickets.

Featurebase

Setting to prevent replies to closed tickets

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