Show user type to avoid confusion

  • Right now it’s very difficult to understand that the anonymous user with auto-generated name is not your own user

  • There should be a similar field in the side menu that shows “user type”

  • This always helped me confirm whether i’m talking to a lead or our user - even if they had a name and email

Post type
✨ Other
What part of Help Desk?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

Completed

Board

Helpdesk

Date

Over 1 year ago

Author

Markus from Featurebase

Subscribe to post

Get notified by email when there are changes.