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Show request status quickly with colors in Inbox & User profiles

Helpdesk

Would be useful to have quick status indicators on feedback (in user profiles & also inbox) to quickly see which status their requests are in.

  • there should be a color indication somehow with the posts to quickly understand which user requests are completed, in progress, planned, or in backlog.

  • Right now you have to start clicking all of them

In the inbox:

In the user & company profiles:

Post type
✨ Other
What part of Help Desk?
Posted by Markus Palm ·
2 comments

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Comments2

  • Noah Sanches

    •

    Oct 3

    What would be really helpful on our end is that the ticket icon in the Inbox list changes its color to match the ticket's status color

  • Markus Flodmark

    •

    Mar 24

    •

    Merged request

    •

    1 vote

    List of feedback from a user lacks status

    I want to see the status of each feedback a user have given so it is easy to know which are left to work on.