Help Center

Improved

Newsletter

Product suite

Support suite

💡 Share your ideas

feedback

In Review

Awaiting clarification

Planned

ASAP

In Progress

Partially Completed

Already exists

Completed

Canceled

Beta

Follow the development progress of our entire platform.

Next up

Done

Universal Roadmap

Follow the development progress of our Support platform:

Backlog

Support Roadmap

Follow the development progress of our Feedback product:

Feedback Roadmap

Follow the development progress of our Help Center product:

Help Center Roadmap

Follow the development progress of our Changelog product:

Changelog Roadmap

Follow the development progress of our Survey product:

Survey Roadmap

Follow the development of our integrations:

Integrations

Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Hey {name|there}! 👋

When user has started the conversation in the past with an image, then <code>Recent Conversation</code> box shows it as blank.<img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/68497af5306da21a7713f817/01975f07-7aed-78af-93e9-9791002f5df8/b64u-aW1hZ2UucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/68497af5306da21a7713f817/01975f07-7aed-78af-93e9-9791002f5df8/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260225T190000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260225%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=35c761b6c344c24d6b6e658cee8f1cd5f064ba54ecf454f1b9a750f443348613" data-featurebase-content-filename="image.png"><h2>Possible solution</h2>Show placeholder text instead of empty span, i.e. <code>Attachment | Image</code>

Featurebase

[Small Visual Bug] Recent conversation has first message as attachment/image

Possible solution

Subscribe to post

Subscribe to post