Skip to main content

Social Media DM Integration (Instagram, Facebook, X)

Helpdesk
Users want to integrate direct messages from social media platforms like Instagram, Facebook, and X (formerly Twitter) directly into Featurebase. This would allow for filtering and managing customer feedback and inquiries received via these channels within Featurebase, streamlining communication and feedback collection.
Post type
🔗 Integration
Posted by Samavarstudio ·
1 comment

Log in to comment and vote

Comments1

  • Quinn Hubertz

    •

    Oct 10, 2025

    Users DM us on our social accounts (esp FB and Insta) and it would be great if those messages could come into our centralized inbox.