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Stripe integration for live chat

Helpdesk

A human agent can see a Stripe section on the conversation details panel:

  • Can automatically see users’ payments and plans

  • Can refund straight from the dashboard (or view from Stripe)

  • Can create/apply discount codes straight from the right side menu

An AI agent can automatically:

  • Show customers their invoices right in the chat

  • let customers check their latest subscriptions, view the included products, and see their payment details

  • Let customers update their billing address

Post type
🔗 Integration
What part of Help Desk?
Posted by Markus Palm ·
1 comment

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Comments1

  • Sina Azizi

    •

    Jun 19, 2025

    This is a must have for us. Even a super basic integration where we provide the stripe customer_id via the SDK and Featurebase just simply adds a link so we can go to that user’s stripe page would suffice.