I am experiencing an issue where my support emails are being sent from noreply email, even though I have configured support email in my settings.
This issue started recently, and emails previously sent from support email.
I have checked module and brand configurations, ensuring both addresses are set to 'No brand' and that noreply email does not have the Support module enabled.
This is critical as it may lead to lost customer responses.
I have temporarily removed the noreply sending address as a workaround.
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Completed
Support platform
About 16 hours ago

Samuel
Get notified by email when there are changes.
Completed
Support platform
About 16 hours ago

Samuel
Get notified by email when there are changes.