API Access for Filtered Support Statistics

I need a way to independently access and export filtered conversation data, ideally via an API, to automate our monthly billing process.

Currently, I cannot filter Support Stats by custom tags or team inboxes (e.g., 'XYZ' tag/inbox) to count conversations for specific clients for billing purposes.

This requires manual data extraction from support, which is not sustainable for recurring monthly needs.

Post type
πŸ’‘ New feature
What part of Help Desk?
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Upvoters
Status

Completed

Board

Helpdesk

Date

12 months ago

Author

Lara Macarena Sastre

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