'Tag conversation' action in Workflows

Automatically tag conversations based on the option a customer selects in the bot flow.

For example, if a customer selects a “Bug” reply, tag the conversation with bug.

Post type
💡 New feature
What part of support platform?
Workflows

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Upvoters
Status

Planned

Board

Support platform

Date

6 months ago

Author

Markus from Featurebase

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