The co-pilot he needs isn't for a single conversation — it's a workspace-level intelligence tool for managers to ask questions like: "How were my clients feeling this week?" "Which agents were aggressive with customers?" "What topics were most discussed and how were they resolved?" He explicitly distinguishes this from Featurebase's current co-pilot, which only summarizes individual conversations. His need is a qualitative, cross-conversation analysis layer — something he'd work around by exporting via API to an external AI if needed.
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In Review
General
3 days ago

Washington Junior
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In Review
General
3 days ago

Washington Junior
Get notified by email when there are changes.