Displaying users local time would give insights as terms/acronyms are used within the chat EOD (End Of Day) i.e. “I need this before EOD“.
Additional insight would also be users expected response time - if a user EOD is nearing, then, unless very urgent, their response will probably come during the following day.
Alternative solution would be to display the local time, when hovering over the users location/country
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In Review
Support platform
11 months ago

Erik Kaljumäe
Get notified by email when there are changes.
In Review
Support platform
11 months ago

Erik Kaljumäe
Get notified by email when there are changes.