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<h3>Steps to replicate</h3><ul><li>Open Messenger widget settings Support → Messenger</li><li>Open a chat before hand (can be done later)</li><li>Now open the chat within the preview</li><li>One of the widgets isn’t able to display conversations</li></ul><img data-width="50%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/687f49a76d5fedc2a0c31577/01983137-08b6-76ce-98af-847d255619b2/b64u-aW1hZ2UucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/687f49a76d5fedc2a0c31577/01983137-08b6-76ce-98af-847d255619b2/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260225T190000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260225%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=c9df9314ddcd88b868c33050a6718be30a134d34fb0db40fbf8bfffe8fa46cd1" data-featurebase-content-filename="image.png">

Featurebase

When the support chat is open and Messenger widget preview navigates to a conversation - it shows error

Steps to replicate

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