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Workflows with the same trigger, but different trigger settings don't work

Helpdesk

  • If you have multiple workflows with the same trigger (e.g. customer visits a page) but,

  • you each has different mutually exclusive trigger settings (e.g. one only triggers on /pricing page while the other triggers on /blog) then,

  • all workflows should work and the top one just takes priority if theres any overlapp,

  • But currently only the first one works EVEN though the trigger settings are not overlapping

Post type
68097ad297a301c207158357
What part of Help Desk?
Posted by Markus Palm ·
Status: Completed2 comments

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Comments2

  • Stanislav Spotar

    •

    Oct 31, 2025

    It would be great not only to be able to set priorities by changing the position of workflows, but also to see notifications about overlap between workflows.