Zendesk Help Center importer intermittently drops hyperlinks (especially some internal Zendesk links)

When importing articles from Zendesk into Featurebase Help Center, some hyperlinks do not get carried over (e.g., “Learn more” links disappear entirely).

The behavior is inconsistent and suggests a parsing/import bug where some links - potentially internal domain links - are being ignored or stripped during import.

Post type
🐛 Bug

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Upvoters
Status

In Review

Board

Help Center

Date

About 1 month ago

Author

nirainc

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