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Help Center Collection Visibility by User Segment

Help Center

Organization should be able to restrict the visibility of entire Help Center Collection based on user segments, in addition to restricting individual articles.

This would allow for more granular control over content access for different user groups.

Post type
💡 New feature
Posted by Product team ·
2 comments

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Comments2

  • Silvia Amor

    •

    Oct 21

    Now that tabs are added to the Help Center, it would also be benefitial to have this user restriction for tabs as well. This would make Help Center management way easier

  • Product team

    •

    Aug 23, 2025

    It is very time consuming to edit segment on each and one article