Add ability to set conditional logic on Email Subject Line in Workflows
I want to be able to set conditions on the email subject line content when configuring branches in Workflows. This is important because the subject line is often a more reliable and concise indicator for routing conversations than the full email body content.
- Post type
- 💡 New feature
- What part of Help Desk?
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Comments1
Umar Khan
Jan 28
•Merged request
•1 vote
Workflow branch condition for Email Subject