HomeSupport PlatformSupport PlatformSupport your customers from anywhere with a unified Inbox and automate support with powerful AI agents.By Markus from Featurebase and 1 other•56 articlesInboxInbox overviewSetup5 articlesCopilot1 articleInbox search and filterInbox sortingTeammate notifications for supportCollecting feedback through live chat Support analyticsInbox FAQsChannelsMessenger5 articlesEmail support2 articlesConversationsAI replies & MacrosAssigning conversations to teammates and teamsLoop teammates or teams into conversationsStarting a conversation from the InboxSnooze a conversationClose a conversationPrevent replies after you close a conversationService Level Agreements (SLAs)Manually qualify leads as you chatConversation data attributes (CvDAs) in the InboxConversations FAQsFibi AI AgentFibi AI Agent overviewSet up & customize the Fibi AI agentCustom training content for Fibi AI AgentCustom Fibi ActionsUse Fibi AI Agent in WorkflowsWorkflowsWorkflows overviewGetting started with workflowsWorkflows block libraryTriggers4 articlesBuilding2 articlesOptimizing5 articlesTemplates5 articlesFeaturebase Mobile App