Allow adding multiple tags to conversations and then filtering conversations by tags.
When new lead is being converted to a more potential customer, then tagging it accordingly (i.e. Potential Customer
tag) would simplify the customer support & sales management.
In addition, when a customer has revealed their requirement, then a possible plan tier tag can also be added - hence simplifying the handover to a customer success personal.
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In Review
Support platform
13 days ago
Erik Kaljumäe
Get notified by email when there are changes.
In Review
Support platform
13 days ago
Erik Kaljumäe
Get notified by email when there are changes.