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Push notifications not working on Android App

I am not receiving notifications from the Android app. I've opted into all mobile notifications in the app and ensured that the app has notifications permissions. I also ensured that battery saver was off. This is a critical requirement. We cannot migrate to the new support platform until mobile push notifications are working.

Post type
68097ad297a301c207158357
What part of Help Desk?
2 comments

This request was merged into another request

Comments2

  • Alex Z

    •

    Oct 14, 2025

    This is my feedback that I accidently submitted anonymously.

    • Markus Palm

      Team•

      Oct 15, 2025

      Thanks! Just added you as the author.