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Support Platform Help AI Search

Bring back the AI answers in the help search bar.

I understand that the AI bot is there to help with questions but we really really liked how searching for help articles could give you an AI generated answer. This is something that differentiated Featurebase out from the thousands of AI support agents.

Not everyone likes talking to a bot and some people go straight to searching for documentation. This feature was great solution for those people and even I used it all the time.

It’s so important that we have even kept the module in our app alongside the support platform.

Post type
🔗 Integration
What part of Help Desk?

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