Automate CSAT survey after conversation closure

Users should have the ability to automatically send a CSAT survey to a contact immediately after a conversation is closed. This would streamline the feedback collection process and provide timely insights into customer satisfaction with support interactions.
Post type
πŸ’‘ New feature
What part of support platform?
Workflows

Please authenticate to join the conversation.

Upvoters
Status

Planned

Board

Support platform

Date

6 months ago

Author

Silver Scone

Subscribe to post

Get notified by email when there are changes.