Automate CSAT survey after conversation closure

Users should have the ability to automatically send a CSAT survey to a contact immediately after a conversation is closed. This would streamline the feedback collection process and provide timely insights into customer satisfaction with support interactions.
Post type
πŸ’‘ New feature
What part of Help Desk?
Workflows

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Upvoters
Status

Completed

Board

Help Desk

Date

11 months ago

Author

Silver Scone

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