Jarrod Biggins
Upvoted Import Help articles from HTML filesUpvoted Email surveysCreated More text formatting options in Help Center articles (color, size, highlight) for accessibility and brandingCreated Microsoft Teams notification on changelog/release note publishUpvoted Sharable survey links / pagesUpvoted Microsoft Teams integration for feedbackCreated AI-suggested post content from Zendesk ticketCreated Help Center session count & average session duration metricsCreated Let readers/staff flag incorrect translations on Help Center articles, with a review queueCreated Allow users to report translation errorsCreated Native phone / voice calling support channel