Luke Wakefield

Created Support dynamic base URLs in the API playground Upvoted Control access to each Help Center Created Keep assigned tickets in Team inbox if Team field is set Upvoted Update Discord Notification Webhook integration to support moderation.Created Article version history modal too narrow (Changes sidebar truncated)Upvoted Ticketing system with unique public IDs Upvoted Spam folder + automatic spam filtering for Inbox Created Notification sound for every tab (change to 1 per browser)Created [Dashboard Article Editor Crashing] Application error on specific article potentially due to unsupported characters Created Child Collections Default to Standalone Display Commented on Customize Help Center sidebar styling (expandable collections & text formatting)Hi Bruno, one more thing, it’s a detail but I wanted to check what you intended to happen. Currently if you select ‘standalone collection’ on the top level collection, all collections below that also act as standalone even if not ticked. I think ideally for the UX to make sense (…Commented on Customize Help Center sidebar styling (expandable collections & text formatting)Amazing, thank you Bruno, fantastic service as always.Commented on Customize Help Center sidebar styling (expandable collections & text formatting)Thanks guys for pushing this feature through, just a couple of issues with it: Top level works but if you add it to other levels then nothing appears in the menu below the collection (it should show the normal nested accordion menu) The ‘standalone collection’ tick box doesn’t sh…Created Allow setting nested collections breadcrumbs - similarly how the Featurebase Help Center looks like Upvoted Tabs on top of the help center (site sections)Upvoted Customize Help Center sidebar styling (expandable collections & text formatting)Upvoted Featurebase API Article create endpoint (with AI enabled) - stripping out newlines and whitespace from regular code blocks Created Improve Fibi Changelog Information Accuracy Upvoted Workflows & automations for the Support Platform Commented on Support Liquid language in DocsIf you guys need any more info on this do let me know, it’s our only real blocker stopping us using you guys for docs (migration help would be good but we’d still do it manually if we knew we could get it all working ok). Thanks.Commented on Support Liquid language in DocsHere’s an example of why we can’t use the Help Docs until it supports Liquid: https://feedback.siteglide.com/en/help/articles/6284646-outputting-category-fields-in-any-location Upvoted Support Liquid language in Docs Commented on One-click migration for GitBookSure: https://docs.siteglide.com/en/ We have basic API docs in that Gitbook site too (I know you probably won’t support these for a while so these would have to live elsewhere): https://docs.siteglide.com/en/developer-tools/site-api/forms Thanks, great to see this is happening!Upvoted API documentation in Featurebase Created Support Liquid language in Docs Upvoted One-click migration for GitBook Created Sort by ETA - reverse Completed status Upvoted Sort posts by ETA Commented on Sort posts by ETAThe description doesn’t quite explain what I understand by this request. If we’re showing customers when we expect to deliver it by it would be very helpful to sort our Roadmap by ETA so that they see the items in order of expected delivery date. It’s simply a new option under th…Commented on Embed other live chat platforms to Featurebase's portalWe use https://getgist.com/ so would be good to integrate with this but if your new live chat tool is as good as it sounds maybe we can do everything from 1 place…