James Gianoutsos
Created Hide search, notifications, and profile icons while keeping portal menu tabsUpvoted One-click Freshdesk migrationUpvoted Have Fibi index content from Help Center's FAQ elementsUpvoted Remove participants from email conversationsUpvoted AI help center search support in widgetUpvoted Manually create users & companiesUpvoted Customize/disable end-user notifications for changelogs & feedback status updatesUpvoted Ticketing system with unique public IDsCreated Show Conversation ID to users in the Messenger widget conversation/sCreated Implement unique ticket numbers for user tracking in emails