Automation
Speed up your team with AI replies, Macros, SLAs, and Workflows.
- AI replies & MacrosSpeed up your support & feedback replies with powerful macros and AI replies.
- Service Level Agreements (SLAs)Hit consistent response times, prioritize the right customers, and measure your performance using SLAs in Workflows.
- Build Inbox automations using WorkflowsAutomate repetitive Inbox tasks – tag, assign, snooze, and route conversations using background Workflows.