David Watson

Created Improve insight merging and review workflow Commented on Product/Onboarding ToursAccess please!Created Export Transcript (with Internal Notes) automatically to Linear as a comment Created Add Option to Copy Transcript with Internal Notes Included Upvoted Fathom integration - log customer interview insights to Featurebase Upvoted Support 'Select' & 'Multi-select' attribute types for user data Commented on Support 'Select' & 'Multi-select' attribute types for user dataURLs would be nice too. Right now we send them to text fields and if you hover you can see the URL but would be nice to skip that.Upvoted [HubSpot] Subscribe salesperson to the ticket with the user Upvoted HubSpot sync for Featurebase Tickets Upvoted API documentation in Featurebase Upvoted Automatic Help Center updates with AI Upvoted Separate toggles for changelog comments and reactions Created Typo in CES Survey Template: "user" instead of "use"Upvoted Product/Onboarding Tours Upvoted Add help center view support for embed widget Created Flow.sh Integration Upvoted Bulk actions in the users module Created Individual ticket push in a sidebar type setup.Upvoted Improve company & users filters UI Upvoted Filtering in Users module & more sorting options Upvoted Email surveys Upvoted 'Company' tab in users module Upvoted Upvote threshold for forwarding posts to issue management integrations Upvoted Automated follow-up from Fibi to see if customer got answer Upvoted Workflows & automations for the Support Platform Upvoted Automatic AI tagging Upvoted Mobile app for the Support Platform Created [HubSpot Opportunity & Status change notification] Option to Notify Linked HubSpot Opportunities on Post Status Changes Upvoted Get new message notifications to Slack Upvoted API Access for Filtered Support Statistics