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Outbound

Would be nice with a widget for a simple product/onboarding tour for users that has signed in for the first time. This could be connected to parts/features in the UI and briefly explain them. It would be nice if this could also connect to the feedback module so users can leave feedback while going through the tour.

In Review

Product/Onboarding Tour Widget

Magnus from myBruusgaard

<ul><li>e.g., triggering surveys after users have suggested feedback: “Thanks for the feedback! Is there anything else we could improve?“</li><li>e.g., triggering surveys after a customer support ticket is closed: “How would you rate your experience with our support team?”</li><li>e.g., trigger survey 10 days after user registered</li></ul>

Allow triggering surveys after a certain event ("Transactional Surveys")

Markus from Featurebase

For customers with on-premise installations, it is useful to know from which product version a certain feature is available. Therefore I would like to have an optional field "Version" which should be visible in the changelog. There should be a filter to select all changes which are available for a specific version. An alternative would be if custom tags could also be used for the changlog, so we could use custom tags for versions but they could be used for anything else as well. Again a filter for custom tags would be necessary then.

Optional field for changelog entries to enter a product version

Jürgen

Users want to add a button to their app which shows the number of new updates and a call out (title of the last changelog). The button would open the AIO widget’s changelog tab or the changelog popup.Example of how it looks in Beamer (uses title as the message):<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0194f6c6-efa0-7889-9d31-d20e34ece361.png" data-width="100%" data-align="left">

Notifcation for changelog widget showing the number of new updates & a message

I would like to have an NPS survey on my feedback messenger on top so that whenever users open the widget, they can vote on NPS.<img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/687a6f063400426d48aa11ae/01981e41-d4ad-7a00-bc14-4f283791282d/b64u-aW1hZ2UucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/687a6f063400426d48aa11ae/01981e41-d4ad-7a00-bc14-4f283791282d/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260711T070000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260711%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=5b84e2a835fd639c974fde3da8ef86b7de104f0d8180e77ff567921a1b8ad85f" data-featurebase-content-filename="image.png">

NPS survey in the Messenger widget

Ankita Raj

Users need the ability to edit or customize the descriptive sentence that appears directly under the main 'Changelog' title on the changelog page. This would allow for greater branding consistency and the ability to provide more specific context to their users.

Completed

Customize Changelog Page Subtitle/Description

Sonia De Menditte

I would like to show which person is writing changelog, same like on other posts. Especialy in cases, like ours, where we use changelog for more types of content.

Show authors name on Changelog

Igor Krezić

Create templates to ensure that each new Changelog is structured in the same way.

Create templates for changelog

Tommy Giesbrecht

I need to delete specific NPS responses from a running survey. We initially tested the survey with our internal team, and now I want to remove those test responses to ensure our data is clean and accurate.

Ability to delete specific survey responses

Support Team

Hello, we would like to have an option to automatically stop running surveys, when they hit defined number of replies.

Ability to stop survey after receiving specific amount of replies

Daria Mushket

Add the ability to send out an email for the survey to all targeted users.

Añade la posibilidad de enviar un correo electrónico para la encuesta a todos los usuarios seleccionados.

Encuestas por correo electrónico

Email surveys

Bruno from Featurebase

Creating a new survey from start to finish every time is cumbersome, especially if it consists of multiple questions. I often just want to copy an existing one and edit it a bit. It would save me more than 7mins every time.

Allow duplicating/copying existing surveys

Allow surveys to be sharable via links such that we can get survey feedback via email or other means, asides just via the website integration.

Permettre le partage des sondages via des liens afin que nous puissions recevoir les réponses par e-mail ou par d'autres moyens, sans nous limiter à l'intégration sur le site web.

Liens / pages d'enquête à partager

Sharable survey links / pages

Token Metrics Product

It would be great if we could see a list of all the email addresses where the changelog emails bounced, this way we can ensure that these emails are removed from the list of subscribers and we don’t repeat sending an email to a bounced email address in future posts.This would be beneficial to us (the end-user) and yourselves as this potentially could impact our email score and would save you (featurebase) in total emails sent.

View bounced & unsubscribed email addresses from changelog

Ben Adams

Since changelogs are often used for other things than changes, people want to rename the “Latest changes” to something else: <img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/67dda1cb1d4a02cc38cc3cdd/0195b9bf-a497-7dd4-8361-44caed4fe9fd/b64u-Q2xlYW5TaG90IDIwMjUtMDMtMjEgYXQgMTkuMjguMTMucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/67dda1cb1d4a02cc38cc3cdd/0195b9bf-a497-7dd4-8361-44caed4fe9fd/b64u-Q2xlYW5TaG90IDIwMjUtMDMtMjEgYXQgMTkuMjguMTMucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260711T070000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260711%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=650861cf9b279b0ca0c767b5183f60fac2070de4f61f5ade5c667d9310c69171" data-featurebase-content-filename="CleanShot 2025-03-21 at 19.28.13.png">

Ability to rename "Latest changes" in changelog dropdown widget

Translating the changelog is quite a manual work. We need to switch language by language and translate it manualyIt would be nice to have a single button which would automatically translate to all languages<img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/67d32840bea15262d3d544c5/019590d5-2721-7db9-b695-ef45b9099a27/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/67d32840bea15262d3d544c5/019590d5-2721-7db9-b695-ef45b9099a27/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260711T070000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260711%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=00d257de14e789fe684c81ac0eacbe709bcca396ed86b0f3e54634bac2cb4121">

Automatic AI Translation for Changelog

Pedro Ribeiro

Enable users to rename the "Changelog" tab within the Featurebase widget to a custom name, such as "News" or "Updates," to better align with their branding and communication strategy.

Allow other display names for "Changelog" in widgets

Victoria Di Giorgio

Some customers want to ask their users certain questions on their specific articles, and Featurebase surveys would be the perfect way to do it

Support Featurebase surveys in the Help Center

Instead of using <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://feedback.domain.com">changelog.domain.com</a>, it'd be great to use <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://domain.com/changelog">domain.com/changelog</a> or a customizable directory. Intercom currently supports this and would love it for SEO purposes. Subdomains while OK for SEO dont contribute to root domain as they're considered separate sites.

<a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://feedback.domain.com">changelog.domain.com</a> 대신 <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://domain.com/changelog">domain.com/changelog</a> 또는 사용자 정의 가능한 디렉터리를 사용하는 것이 좋습니다. Intercom은 현재 이를 지원하며 SEO 목적으로 매우 유용할 것입니다. 서브도메인은 SEO에 어느 정도 도움이 되지만 별도의 사이트로 간주되기 때문에 루트 도메인에 기여하지 않습니다.

서브도메인 대신 서브디렉터리에서 변경 내역 호스팅을 활성화합니다.

Enable subdirectory hosting of changelog instead of subdomain

Stevie J Huh

I want to be able to disable comments on the changelog while keeping reactions enabled. Currently, the "Disable Collaboration" toggle is binary and disables both, but I only want to moderate/disable the comments.

Separate toggles for changelog comments and reactions

Product team

would be extremely helpful if items you add to a survey options list can be reordered. Right now you have to delete options are enter them in the order you want them to be visible to users

Reorder surveys & answer options

Stefano Ellul

Its already happened a couple of times were i’m editing a survey and i reload the page or click on another menu item, without saving the survey and i lose all the progress 😭

Auto-save surveys in draft

This statement is what the docs say: The state is stored in the browser's local storage, so it will persist across sessions. Which really means The state is stored in the browser's local storage, so it will persist across Browser sessions. I would like: The state is stored on the featurebase user, so it will persist User sessions. Please persist the user dismissing the changelog for no matter what device they are using.

Dismissing the Changelog Widget should persist for Users and not just Browser sessions

Kamal Aman

When u play a video and tab out of the popup, the video should stop not continue playing.Currently fixable with refreshing the site, but still.

ASAP

Video continues playing in changelog popup even after closing

Currently, there's no real no point in using the 'idea poll' over a simple multiple-answer survey. I'd even rather use the multi-answer survey bc then I can customize the options at least.The goal of the idea poll should be that you automatically subscribe answering users to the posts.

Automatically subscribe users to the post from Idea Poll Survey

Hi, For the NPS survey feature it would be great to be able to automatically show the survey again after X months (or weeks/etc.) to keep track of the NPS trends. :)

Survey automatically repeat after X time

It would be great to be able to send a test email and additional view a preview of how changelog will appear when published.

Changelog: Preview Email and Preview Post

Brian Urso

While you can already <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://help.featurebase.app/en/articles/5186397-starting-a-conversation-from-the-inbox">create new messages individually to your users</a>, there’s currently no way to run outbound messages and notifications to large user groups.It would be useful to be able to quickly inform users about outages, urgent updates, etc.

Outbound push notifications / banners

Showcase the views and other beneficial stats for changelogs.

Changelog statistics

My customer base uses multiple languages... I'd like to be able to write changelog entries in multiple languages accordingly.

Translations

Changelog localization

Andrew Martinez-Fonts

Currently, it's not possible to create surveys that have multiple questions/types. For more sophisticated surveys, we should support this option.

Multiple question surveys

It would be cool to get a head start when writing changelogs by having GPT-4 look at the posts that had been completed since the last changelog and writing up a summary

AI-generated changelogs

Calvin E

It would be nice to have a toggle to manually subscribe users to the changelog from the users module.

Manually subscribe users to the changelog from the Users module

Mikel from Gorelo

It would be really great if our users could post comments on changelog posts.

Comments on Changelog posts

There should be the ability to view changelog subscribers, similar to how you can view a posts upvoters.

View changelog subscribers

Robi Rohumaa

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